Welcome to Midlands IT Support a Midlands based IT Solutions provider
"It is not possible to contact the sage 50 accounts service v32"
For the last few days one of our customers who uses Sage Accounts v32 has been unable to open the software. As soon as they click Open Company Sage goes into a "Diagnosing connection issues" and then returns "It is not possible to contact the sage 50 accounts service v32. To continue to use Sage A50 Accounts, you must ensure that the service is running" see more
There have been a few (thousand) reports about Outlook not connecting when opening and a "Need Password" message at the bottom of the page, but when you click on it, the password box either appears and disappears, or doesn't appear at all. Finally you receive an Error Something went wrong [1001] with the only option to close and this repeats itself. A temporary fix for this.....see more
Outlook Opening Hyperlinks in Microsoft Edge
Once again Microsoft has pulled a masterstroke in trying to force people to use their Edge browser rather than Chrome or Firefox which statistic show are far more popular than Edge. The latest incarnation of this is an update to Microsoft Office, in particular Outlook where hyperlinks now open with Edge rather than your default browser......see more
One of the problems we are seeing quite often is Microsoft 365 email clients failing to connect to the Outlook servers which a message appearing with Password Required, but the box either appears and quickly disappears, or doesn’t accept any password put into it....see more
For those supporting Windows Server Essentials 2016 (as the loss of functionality in future versions is a poor show from Microsoft) and your hitting errors trying to renew the SSL certifcate, the issue is that the patches released in April 2022 stopped the Windows Server Essentials Dashboard communicating due to the dashboard using TLS 1.1 and the patch restricting it to TLS 1.2.....see more
Microsoft Office Retail v Office Subscription what should you buy?
With the advent of cloud computing, Microsoft have developed their business model to encourage customers to look at either a purely cloud based subscription or a hybrid model of retail and subscription products to ensure recurring revenue....see more
Over the last few days we have received a new kind of scam email sent to the "Accounts" email and pretending to be a conversation between the business owner and a 3rd Party about an Advisory VIP Club which has provided Management Advisory Services. The invoices claim to be from a company located at Address: Cromford Mills, Mill Lane, Derbyshire, DE4 3RQ and are for various amounts over £20,000....see more
