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The purpose of Disaster Recovery and Business Continuity Plans are to identify potential risks to your business and to put processes and procedures into place along with cost effective solutions, so that should those risks become a reality, your business can continue trading.
How much would a day without IT systems cost your business? How much would a week without IT systems cost your business?
These are very realistic questions that you should ask yourself. Typically a day without IT systems for a small to medium sized business doesn’t actually cost that much other than a few phone calls and apologies to clients. If it becomes a longer term problem such as losing all of your server data and the backup hasn’t worked for the last 6 months, then it becomes a real issue, potentially one that could lose you your business all together.
So what should you do?
All businesses, irrespective of size should have both Disaster Recovery Plans and Business Continuity Plans in place. These plans are based on the potential risks that are identified as part of the planning stage, and comprehensive solutions are included to ensure that should the worst happen, everyone knows what to do to get your business back on track.
Fire, flood, electrical failure and structural issues can affect an organisation by making the business premises uninhabitable and without utilities, but a police incident or gas leak would mean your business premises is still up and running, the phones are still working but no one is able to answer them or respond to email. A break-in could result in the laptop and desktop machines being stolen, yet a server is usually too big to take. Everything again would still be functioning but your staff would be unable to respond to your clients needs. All of these things should be considered for your Business Continuity Plan, and where necessary steps should be taken to ensure that your business is in a position to respond to any problems that occur.
So how can we help?
With our vast experience of creating and testing Disaster Recovery and Business Continuity Plans for a diverse range of clients we can help you identify your core business requirements and create the plans so you and your staff can start to get your business back on track should disaster occur.
We have the knowledge and experience to assess your backup processes to ensure they are appropriate. We can create, or assist you with creating your own disaster recovery plan. We can also help to identify risks that should be covered within your business continuity plans. The entire process will be fully transparent to you, so hopefully you’ll gain a greater understanding of what you have in place, and what the best way to protect it is.
Previously we have helped recover entire servers, entire domains and entire infrastructures when full system backups have not been available.
So what happens if you have to call your plans into action?
Well we can be there to help you through the mine field that suppliers can inadvertently make, negotiating on your behalf to get the right products and services at the right price and in a timely fashion. We can assist in getting systems and services back up and running and co-ordinate efforts to ensure minimum downtime. We can be there to assist in assessing where the issues occurred and what can be done to prevent it happening again, and we can help to reassess your plans to ensure continuous improvement within the processes.
JWCS - Midlands IT Support
139 Woodville Road
I can whole heartedly recommend the services of Mike Webb and JWCS